# RevU Help Center

> Intergalactic support from the RevU team

## Missing Rewards

- [How do I request support for missing rewards?](https://help.revu.co/en/articles/9462535-how-do-i-request-support-for-missing-rewards.md)
- [Why haven't I gotten my rewards yet?](https://help.revu.co/en/articles/9442496-why-haven-t-i-gotten-my-rewards-yet.md): Waiting for your rewards. Here's why
- [What proof do I need to submit?](https://help.revu.co/en/articles/9462537-what-proof-do-i-need-to-submit.md): Evidence to provide when filing a missing reward request
- [How do I find my support ID?](https://help.revu.co/en/articles/9451473-how-do-i-find-my-support-id.md): If you're asked to share it with our team
- [The offer shows as "credited" but I haven't received the rewards yet](https://help.revu.co/en/articles/9703680-the-offer-shows-as-credited-but-i-haven-t-received-the-rewards-yet.md)
- [The form asks for an order ID, User Number, or Player ID. What is that?](https://help.revu.co/en/articles/9703434-the-form-asks-for-an-order-id-user-number-or-player-id-what-is-that.md): How to find your account ID when filling out the missing credit form

## Why was I denied?

- [Why was I advised by the support team not to proceed with the offer?](https://help.revu.co/en/articles/10365702-why-was-i-advised-by-the-support-team-not-to-proceed-with-the-offer.md)

## Help with surveys

- [Why don't I see any surveys?](https://help.revu.co/en/articles/9682124-why-don-t-i-see-any-surveys.md): No surveys showing up? Here's some reasons why
- [Why was I screened out from a survey?](https://help.revu.co/en/articles/9690314-why-was-i-screened-out-from-a-survey.md)

## Bugs & errors & typos, oh my!

- [How do I report a typo, broken offer, or bad link?](https://help.revu.co/en/articles/9462540-how-do-i-report-a-typo-broken-offer-or-bad-link.md)
- [I got an error message](https://help.revu.co/en/articles/9683371-i-got-an-error-message.md): What common error codes mean

## Other

- [What is RevU](https://help.revu.co/en/articles/9690304-what-is-revu.md)
- [How do I transfer my balance out of RevU?](https://help.revu.co/en/articles/9520050-how-do-i-transfer-my-balance-out-of-revu.md)
- [Am I allowed to use a VPN?](https://help.revu.co/en/articles/9742343-am-i-allowed-to-use-a-vpn.md)
- [How do I access my RevU Offerwall?](https://help.revu.co/en/articles/9797335-how-do-i-access-my-revu-offerwall.md)