If you received a message from RevU advising you not to continue with a multi-reward offer, it’s because we didn’t receive any tracking data when you installed or registered for the offer. This means any future progress you make on the offer also won’t be tracked or credited. We recommend not continuing with the next tiers of the offer so that your efforts are not lost.
Tip: Always ensure that you earn your rewards for the initial install tasks before progressing to the next more challenging tiers. This confirms that we have successfully received tracking data for this offer.
Why didn't the tracking work?
This can happen for various reasons:
Blocked Cookies: If cookies are blocked on your device, it can prevent the tracking system from recognizing your installation and activity.
Different Devices: If the app was downloaded on one device but opened on another, the tracking might not register correctly.
Using a VPN or other tools that change network traffic
Changing your device identifier
Tracking Opt-In: For iOS users, it's essential to opt-in to tracking. If this option was not selected, the install and activity would not be tracked properly.
Using a different link or downloading directly from the app store: these installs will not be tracked as part of the RevU campaign.
The app was already installed, meaning you are not a new user of the app